CLIA Live Returns in 2027

Meet and learn directly from cruise line representatives during two days of practical, face-to-face training designed to build your product knowledge and help you sell cruise with greater confidence.

Know the brands

Discover what makes each participating cruise line unique, including its onboard experience, destinations and ideal customer.

Match the right client

Build the knowledge to confidently recommend cruise products that align with your clients’ preferences, priorities and travel styles.

Stay up-to-date

Hear the latest updates on new ships, destinations, experiences and trends directly from the cruise lines.

The Cruise Factor

CLIA LIVE will take travel advisors beyond the ships and into the brands themselves, exploring what makes each cruise line distinctive, who it's best suited to, and how to match every traveller with their ideal cruise experience.

Through engaging presentations, CLIA ocean, river and expedition cruise lines will reveal the experiences, innovations and brand attributes that make them unique, helping advisors better understand the factors that influence cruise choice. Build your product knowledge, strengthen your confidence, and learn how to turn good recommendations into the perfect cruise match.

BRISBANE

9 - 10 MARCH 2027
SOFITEL BRISBANE

CHRISTCHURCH

16 - 17 MARCH 2027
CROWNE PLAZA

SYDNEY

23 - 24 MARCH 2027
PARADOX HOTEL

PERTH

6 - 7 APRIL 2027
NOVOTEL PERTH LANGLEY

MELBOURNE

13 - 14 APRIL 2027
OAKS ON MARKET

GOLD COAST

21 - 22 APRIL 2027
QT SURFERS PARADISE

ADELAIDE

4 - 5 MAY 2027
PULLMAN HOTEL

AUCKLAND

12 - 13 MAY 2027
GRAND MILLENIUM
As a newer consultant but also a well-travelled cruiser, I was excited to gain a deeper understanding of current travel trends. The presentations really helped strengthen my knowledge and will assist in generating more cruise bookings across the CLIA cruise lines. I also found it interesting to learn more about cruise lines that our agency doesn’t book as often, which has sparked ideas on how we might shift that trend in our office.
Hayley Bender, Holiday World
I was glad I attended and felt the cost for the day was a worthwhile investment. The presentations were engaging and informative, and I genuinely learnt a few new things. It was also valuable to reconnect with suppliers and industry colleagues, and I appreciated the opportunity to hear updates directly from partners. Overall, I found the day beneficial and worthwhile attending.

Anna Forlin, MTA
I really enjoyed the focus on cruise line personality. Bringing in the passenger demographics made it feel much more real and easier to apply when matching the right cruise to the right client. I also loved hearing about the brand pillars and values. Being newer to the industry, it really helps me understand which cruise lines best align with my audience and how I want to position what I offer.

Rosaria Miot, Connected Travel

Frequently asked questions

Can I transfer my ticket to someone else?

Yes, you can transfer your ticket to another person, provided they are a CLIA member. Please contact the CLIA team immediately to arrange the name change. Please note, cancelled tickets cannot be resold or transferred once you advise CLIA of your cancellation.

I can no longer attend. Can I receive a refund for my ticket?

No. As per CLIA’s terms and conditions, we do not offer ticket refunds. You can transfer your ticket to another CLIA member. Please email info-aus@cruising.org.au if you would like to arrange a transfer.

Will I get CLIA points for attending?

CLIA points will be allocated after the CLIA LIVE event once attendance has been confirmed. Please ensure you provide your name and CLIA ID when requested. If you choose not to provide these details, points cannot be allocated to you. You will receive 30 points per day.

I’m not a CLIA member. Can I still come to CLIA LIVE?

CLIA LIVE attendance is for CLIA members only. If you are not yet a member and would like to attend, please contact the CLIA team to discuss membership.
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