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Cruise Line Webinar Series

LIVE Webinars
Every Tuesday, Wednesday & Thursday
Your front row seats to the latest ships, itineraries, sales tips and insider knowledge.
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Join us throughout Cruise Month this October for an exclusive series of webinars hosted by CLIA Cruise Lines. Discover the latest updates, unique selling points and insider knowledge to help you sell cruise with confidence this upcoming summer season. Across the month, webinars will span four themed weeks - Ocean, River, Expedition and Luxury - with each session featuring different CLIA Cruise Line representatives sharing what’s new, what’s hot, and what sets their brand apart.
Register Now
Ocean Week Webinars
River Week Webinars
Expedition Week Webinars
Luxury Week Webinars
Tuesday Sessions
Tues, Oct 7, 2025
10:00am AEDT / 12:00pm NZDT
MSC Cruises
Presented by Bronwyn Knight, Key Account Business Development Manager NSW/ACT/WA
Wednesday Sessions
Wed, Oct 8, 2025
10:00am AEDT / 12:00pm NZDT
Virgin Voyages
Presented by Pam Nielsen, Sales Manager
AU & NZ
AU & NZ
Tues, Oct 7, 2025
12:00pm AEDT / 2:00pm NZDT
Windstar Cruises
Presented by Shelley Martin,
Sales Manager AU
Sales Manager AU
Wed, Oct 8, 2025
12:00pm AEDT / 2:00pm NZDT
Emerald Cruises
Presented by Zena Dalton, Senior BDM and Julie Jones, Sales Development Manager NSW
Tues, Oct 7, 2025
2:00pm AEDT / 4:00pm NZDT
Princess Cruises
Presented by Rachaelle Tyrrell, State Manager NSW/ACT
Wed, Oct 8, 2025
2:00pm AEDT / 4:00pm NZDT
Carnival Cruise Line
Presented by Sarah Miller,
Key Account Manager
Tuesday Sessions
Tues, Oct 14, 2025
10:00am AEDT / 12:00pm NZDT
Tauck River Cruises
Presented by Jerry Pilgrim, National Account Manager QLD/VIC
Wednesday Sessions
Wed, Oct 15, 2025
10:00am AEDT / 12:00pm NZDT
Riverside Luxury Cruises
Presented by Susie Coughlin, Commercial Sales & Marketing Representative AU & NZ
Tues, Oct 14, 2025
12:00pm AEDT / 2:00pm NZDT
Uniworld Boutique River Cruises
Presented by Jen Pagett, Senior Manager Key Accounts
Tues, Oct 14, 2025
2:00pm AEDT / 4:00pm NZDT
AmaWaterways
Presented by Steve Richards, Managing Director AU & NZ and Kylie Chapman, Regional Sales Manager
Tuesday Sessions
Tues, Oct 21, 2025
10:00am AEDT / 12:00pm NZDT
Aurora Expeditions
Presented by Amelya Grey, Senior Business Development Manager
Wednesday Sessions
Wed, Oct 22, 2025
10:00am AEDT / 12:00pm NZDT
Quark Expeditions
Presented by Sarah-Louise Scales, Business Development Manager APAC
Tues, Oct 21, 2025
12:00pm AEDT / 2:00pm NZDT
Heritage Expeditions
Presented by Chris Le Roux,
Sales Manager AU
Sales Manager AU
Wed, Oct 22, 2025
12:00pm AEDT / 2:00pm NZDT
Silversea
Presented by Barry Laaksonen, Sales Manager VIC/SA/TAS
Thurs, Oct 23, 2025
12:00pm AEDT / 2:00pm NZDT
Seabourn
Presented by Jennifer Compton, Senior Key Account Manager
Tues, Oct 21, 2025
2:00pm AEDT / 4:00pm NZDT
Hapag-Lloyd Cruises
Presented by Rachel Harrigan, Account Manager - AU/NZ
Wed, Oct 22, 2025
2:00pm AEDT / 4:00pm NZDT
Scenic Luxury Cruises & Tours
Presented by Donna Reed, Senior Manager - OTA, Charters & MICE
Tuesday Sessions
Tues, Oct 28, 2025
10:00am AEDT / 12:00pm NZDT
Explora Journeys
Presented by Gillian Seller, Business Relationship Lead - AU/NZ
Wednesday Sessions
Wed, Oct 29, 2025
10:00am AEDT / 12:00pm NZDT
Cunard
Presented by Julian De Carlo, Trade Marketing & Events Specialist and Lauren Togher, Key Account Manager
Tues, Oct 28, 2025
12:00pm AEDT / 2:00pm NZDT
Silversea
Presented by Sara Puglia, Key Account Manager & Sales Enablement AU/NZ
Wed, Oct 29, 2025
12:00pm AEDT / 2:00pm NZDT
Scenic Luxury Cruises & Tours
Presented by Alex Ruggero, Business Development Manager
Thurs, Oct 30, 2025
12:00pm AEDT / 2:00pm NZDT
Seabourn
Presented by Jennifer Compton, Senior Key Account Manager
Tues, Oct 28, 2025
2:00pm AEDT / 4:00pm NZDT
Azamara
Presented by Justin Southern, Business Development Manager AU
Wed, Oct 29, 2025
2:00pm AEDT / 4:00pm NZDT
PONANT Explorations
Presented by Julie Rogers, Director of Sales
Asia Pacific
Asia Pacific
Important Information
You will need your 6-digit CLIA ID to register for each session. Each cruise line will host their webinar on their preferred platform including Zoom, GoToWebinar and Microsoft Teams - so we recommend ensuring these apps are downloaded and up to date before joining the webinar. A stable internet connection is also essential for the best viewing experience. These webinars are independently hosted and managed by the participating cruise lines. CLIA is not responsible for the content, platform setup, or delivery of individual sessions. Please allow up to 40 minutes from start to finish for each webinar. Registration and any calendar reminders are the responsibility of the travel agent. CLIA Points will not be awarded for participation in this program.
For any questions please contact CLIA Marketing by emailing Antonia Vrdoljak, avrdoljak@cruising.org
For any questions please contact CLIA Marketing by emailing Antonia Vrdoljak, avrdoljak@cruising.org
CLIA Members Hub Awards & Recognition

Australian Institute of Training and Development
Best use of Technology
Finalist 2021

National Travel Industry Awards
Most Outstanding Travel Industry Training Institution Winner 2022

National Travel Industry Awards
Most Outstanding Travel Industry Training Institution Finalist 2023

National Travel Industry Awards
Most Outstanding Travel Industry Training Institution Winner 2024

National Travel Industry Awards
Most Outstanding Travel Industry Training Program Finalist 2025